“Everyone can celebrate who they are and their listening.” Spotify’s Sloan-Vincent explains how Wrapped became a cultural phenomenon and got on users’ radar over the years. The largest music streaming platform in the sector, Spotify has been irreplaceable by its users since 2006.
Being on multiple operating systems and its budget-friendly subscription plans, Spotify can overcome 456 million users. But have you ever wondered how Spotify manages to break its user record time with its marketing strategies?
Keep reading to find out how they market to stay on top of the music streaming industry!
Spotify’s marketing strategy
Since the beginning, targeting young people like Millennials and Gen Zers, Spotify knows how to communicate with the youth in the application, advertising or anywhere else. Spotify is with its users all the time with playlists for showers, sleep, workouts and any other occasions.
But how does Spotify achieve to become the ultimate companion in every activity; what is Spotify’s marketing strategy and how can it infiltrate our lives like this?
A quick look at Spotify’s marketing strategy tells us that it focuses heavily on:
- social media engagement,
- to provide users with customized playlists, and
- discounts through partner campaigns.
Spotify digs into the target audience’s music choices and listening habits with customer data and create custom playlists for each user. Thus, they give their users enough reason to share it with others around them. As a result, more people are downloading the app to see what Spotify will present to them.
Spotify’s marketing strategy that focuses on personalized user experience has allowed it to stand out from competitors and build a loyal customer base. Now let’s look at the details behind this success.
User-focused design with a company
When designing a service or product, one must really dive into user experience based on three universal principles:
- visual grammar
- language and typography
- narrative design
Using vivid and contrasting colors when providing the users with social media posts ready to share, and showing short videos or the lyrics along with the song, Spotify’s visuality is striking. It also uses informal “you” language to communicate with the users like friends. Spotify’s marketing strategy personalization makes you the storyteller of your account. You can create mixed playlists with your friends to see what songs you both listen to, discover songs similar to the ones you like, and collect top songs into playlists, perhaps with different purposes.
According to the Spotify Culture Next 2022 Report, Millennials and Gen Zers have shaped the future of audio streaming and culture. The sound concept changes the youth’s perspective and helps them create and find their community or join a local one. With Spotify they find a space to exist, to be understood and to support or inspire each other.
Good subscription plans
Turning a potential customer into a subscriber to your service is a win for all companies. Getting good quality service at an affordable price is a strong hook that has the power to keep the user with Spotify for long years.
Spotify offers a variety of subscription plans, so it’s easy to find the one that’s right for you. Spotify’s Premium plan offers users ad-free music streaming, unlimited access to a library of millions of songs, and the ability to download songs for offline listening. This allows Spotify to promote its platform to users looking for a premium music experience. Similarly, its free plan allows users to access songs with ads.
By offering these different plans, Spotify has been able to reach a wider variety of users. This, in turn, enabled the company to target its digital marketing campaigns more effectively.
Spotify’s enviable success in the world of digital music streaming is largely due to its smart social media marketing strategy. With clever posts highlighting new releases and old favourites, Spotify ensures that potential and existing customers are always aware of its offerings.
They used a variety of resources, from influencer endorsements to native advertising on various social media platforms, to create conversations about the brand and increase awareness. As one of the tech giants poised for rapid growth over the coming years, it’s clear that Spotify has mastered how to effectively harness the power of social media.
Since Spotify’s digital marketing strategy is to follow the latest trends, but also create trends, in social media campaignsSpotify uses a language that appeals to the younger generations Let’s look at some examples that reflect Spotify’s smartly managed campaigns:
Hashtags bring users together and help them find their soul listeners or discover new artists, songs and bands. Spotify presents users with #that song when in 2014. It made a platform where a user can attach the media, tell the story and share the song. As we have also seen the great impact of annual Wrapped hashtag campaigns such as #2022 Wrapped around the world, hashtag use is surely Spotify’s global marketing strategy.
The urge to share their own wrap is undeniably contagious with users. As a user-based feature, Spotify Wrapped allows people to share their music tastes with others, which means opening up certain parts of their identity.
Data driven marketing
Data-driven marketing strategies are becoming more and more popular and Spotify is one of the brands that uses data for its own sake. But how?
With a vast amount of data from 456 million users, Spotify uses consumer data, such as listening behavior, favorite artists and most played songs, to create targeted marketing campaigns tailored to the individual listener. In 2016, the company launched a data-driven marketing campaign that connected Spotify users with their favorite artists, and since then it has continued to evolve its personalized approach. Spotify also uses artificial intelligence and machine learning to make decisions and improve user experience, such as with its “Blend” feature that allows users to share personalized playlists with friends.
Spotify’s creative strategy
It has been successful for Spotify to increase revenue and user base by implementing creative marketing strategies. Taking advantage of data-driven insights, personalization and word-of-mouth marketing, the company has seen extraordinary success with initiatives like Spotify Wrapped.
Here are some examples of Spotify’s bold approach to using creative strategies to effectively market the product and the features it offers:
1. Thank you 2016, it was weird
2016 was a strange year for the world with celebrity deaths, Brexit, and so on. Spotify took advantage of this with funny billboards using the data. This playful tone was created to attract new users.
2. Set goals for 2018
This campaign was inspired by the most used hashtags in 2018 all focused on goals: #lifegoals, #maturegoals, #relationshipgoals. Spotify looked at the matter from another interesting perspective, using its own data and creating its own 2018 goals. For example, “Too Good at Goodbyes” has been streamed over 910,925 times in London, and Spotify aimed to be “significantly less proficient at goodbyes” as can be seen in the photo above.
3. Spotify wrapped
Spotify creates a tradition with wrappers that focus on both general and personal data. Seeing how you do during the year turns into something we all look forward to with joy and curiosity. Actually, it’s a rule now. You just can’t start the next year until you share Spotify wrapped posts with friends.
4. Music for every mood
Is there anything an on-point and hilarious meme can’t solve? Spotify really did the best thing with the memes. We are people. We make mistakes. We are complicated. We just can’t figure it out. On Spotify there are songs for every mood.
5. Playlist for the future
The marketing strategy of Spotify in 2023 is a musical time capsule. With each song you put in a vase, teddy bear, lunch box, bottle, acorn or bag, you create a playlist with some songs about special moments like “a song you need to hear live in 2023.” This new feature may turn into a permanent marketing strategy, but the truth will show itself in the coming years with user data.
Spotify’s distribution channels
Spotify works on the browser, mobile and laptop app with the options of Windows, Linux and Mac IOs; the availability on multi-devices increases accessibility.
Being available to your user in any operating system or device is a must. Global marketing should address all the people with different technology habits and requires following new trends with changing devices.
Shut down like Spotify
With creativity and data on its side, Spotify welcomes new users and offers them surprises. Spotify is always up to something new and unexpected all the time. Following and emphasizing users’ wishes, desires and habits leads the marketing team to create creative strategies for Spotify. Their unusual perspective teaches us that there is another way to market and advertise that is fun and open to organic growth. If you want help and consultation from professionals to create a marketing strategy as powerful as Spotify’s, you can reach out to the top marketing agencies now!