It’s not easy to impress the world’s fourth richest person. But Gates is calling this breakthrough “the big thing.”

In his personal blog in December, Microsoft (MSFT 0.78%) co-founder Bill Gates wrote, “Over the next few years, people are going to see the incredible progress in AI.” And according to more recent statements from Gates, that incredible progress is coming straight for e-commerce and other major industries.

This article will explore the developing technology of artificial intelligence (AI) digital agents. And when it comes to advancements in this field, I’ll explain what Gates meant when he said, “You’ll never go to Amazon (AMZN -0.45%) again.”

Disruption from digital agents is coming

When it comes to AI, Gates isn’t easily impressed. Microsoft is at the forefront of the movement thanks to its partnership with OpenAI, the developer of ChatGPT. But Gates has had a front-row seat to discussions involving AI since his college days and he’s very aware of the technology’s…

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