We have been testing Google’s newest “Ask For Me” Search Lab test.
It is quick, easy, and impressive technology to request local quotes, but it is not at all clear that it is good for small businesses.
At the end of January, Rose Yao, a product lead at Google, announced a new Search Lab test (“Ask for Me”) that uses Google Duplex to automate calls to local businesses “to find out what they charge for a service and when it’s available.”
It’s testing in two categories to start: automotive service/repair and nail salons. And we just got access.
When your search query falls within one of the two test categories (e.g., oil change), the Ask for Me module appears under the Local Pack with a large call to action that encourages users to “Get started.”
The Ask For Me Experience
It then asked what service I needed and gave me a list of 20, from factory-scheduled maintenance to vehicle leaks. I chose “oil change” and provided complete details about my car’s make, model, year, and mileage.
I…
