Grand Hyatt Hotel general manager Dietmar Kielnhofer said in an email, “The safety and security of our guests is of utmost importance to us, and we are cooperating with the authorities investigating the matter.”

According to the police officials, the arrested person has been identified as Ishmeet Singh Kohli who belongs to Chandigarh and lives in Khar with his family. The police said Kohli had a meeting at the hotel on Sunday evening after which he decided to check in and stay overnight.

“He had another meeting on Monday morning, so he just decided to stay there,” said an investigating officer adding, “Following his Monday meeting, he started looking for a masseuse on Just Dial, a search engine.”

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Accordingly, he found multiple numbers after which he contacted the complainant and set an appointment for 2pm, said police. “The complainant is a freelance masseuse. When she arrived at the reception, Kohli went to receive her and took her to his room,”…

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